Always aiming to make family travel easier, Aeromexico offers its passengers a flexible and friendly policy when it comes to carrying their children’s strollers on board its domestic and international flights.
According to Aeromexico’s policy, passengers can carry their folding stroller to the aircraft door, providing them with a convenient and flexible solution. At this point, they have two options: check the stroller in the hold at no extra cost or keep it in the cabin.
If travelers opt for check-in in the hold, the carrier allows this process free of charge, provided that the weight of the stroller does not exceed 25 kilograms and its dimensions do not exceed 1.15 meters.
The flexibility offered by Aeromexico also extends to the possibility of taking the stroller into the cabin. This allows parents to keep their equipment within reach during the flight, simplifying trips to the airport and final destination.
It should be noted that this policy concerns all flights operated by Aeromexico, whether domestic or international. This uniformity simplifies the process for passengers, eliminating potential confusion and providing a seamless travel experience.
Full support and free service
It is also important to emphasize that Aeromexico goes beyond simply facilitating the transport of strollers by also allowing its passengers to benefit from an in-cabin stroller loan service. This convenient option is offered free of charge, although it should be noted that this service is limited to one child per flight (additional charges apply from the second child).
Cradle, bassinet and car seat in cabin
Aeromexico is committed to making the family travel experience both enjoyable and safe by offering specific solutions for infants and toddlers.
– A serene rest in the cradles
For parents with infants (weighing up to 24 pounds or 11 kg), Aeromexico offers in-cabin bassinets, available upon request and subject to availability. Although these baby cots are provided free of charge, availability is not guaranteed. To confirm this option, it is recommended to request it during check-in, with priority boarding required.
However, to guarantee uninterrupted access to this service, adults can purchase an AM Plus seat. This exclusive service not only ensures a reserved space for the crib but also offers priority boarding.
– Certified safety for car seats
Aeromexico pays special attention to the safety of little ones by allowing the use of certified car seats on board. Parents have the option of bringing their own car seat, provided it is approved for use in cars (the label must clearly indicate this certification).
Specific guidelines for car seat use include positioning it in a window seat or in the middle of the row, avoiding seats in the emergency exit row as well as those immediately in front or behind. Additionally, the car seat must be properly secured according to the manufacturer’s instructions.
– Optional baby chair for additional comfort
The Mexican company also offers the possibility of opting for a baby chair for infants (under 1 year 11 months) and children aged two years and over, for an additional fee.