At Aeromexico, the safety and well-being of passengers, even the youngest, are at the heart of its concerns. The airline is proud to provide and guarantee its customers a dedicated assistance service for unaccompanied minors, an initiative designed to give parents complete peace of mind when their children travel.
At what age can minors travel alone with Aeroemxico?
According to Aeromexico policy, parents considering sending their children solo with this airline, whether within the country or abroad; are offered the essential “Unaccompanied Minor” service, specially designed for young travelers aged 5 to 14.
This dedicated service guarantees special attention and meticulous monitoring throughout the trip. Before departure, it is imperative that parents accompany their child to the airport at least 3 hours before the scheduled take-off time. This margin of time allows all necessary formalities to be completed, to ensure the child’s comfort and to answer any questions from parents.
Arrival at the airport and essential formalities
Once the child has been checked in and taken care of by airline staff, parents must remain at the airport for 15 minutes following departure. This preventive measure aims to anticipate any eventuality which could require a return of the flight.
Airport check-in procedures: Consent form must first be signed
To facilitate the check-in process, Aeromexico offers a seamless experience right from the reception desk. Dedicated staff will provide travelers with a specific form to complete legibly, ensuring a smooth procedure.
The next step in this registration, just as crucial, involves submitting the Minor Exit Form, issued free of charge by the National Immigration Institute. This document gives accompanying persons the legitimacy to become the child’s legal guardians, in accordance with the principles of civil law, provided that this third party is an adult.
The parent and legal guardian must provide their official identification card or passport.
At the heart of this process is the exit form for unaccompanied minors, generously issued by the INI. This crucial step is being taken to ensure that travel is not only legal but also safe for young travelers.
Reception of the child on arrival
At the destination airport, the person designated to pick up the young passenger must present a valid, official form of identification, such as a voting document or passport. This approach guarantees the security and integrity of the process of handing over the UM.
Aeromexico is therefore committed to ensuring a safe and comfortable journey for young travelers, implementing strict protocols and adapted services to provide peace of mind to parents throughout the journey.
Maximum number of unaccompanied minors supported in the cabin
– Traveling in First Class
This operator offers a refined atmosphere and personalized service, even for young passengers. Here, between two and four children can travel without an adult, thus benefiting from exclusive attention and dedicated support. This formula guarantees a calm and luxurious flight experience, where every detail is carefully taken care of to ensure the well-being of young travelers.
– Traveling in economy class
For parents wishing to travel their children in an Economy cabin, Aeromexico offers a practical and flexible solution. Depending on the size of the cabin, it can accommodate up to 24 minors traveling without an adult.
Rates and fees associated with the transportation of unaccompanied minors
– Domestic flights
In the vibrant heart of Mexico, domestic flight rates adapt to your needs all year round. During high seasons, treat your child to a unique experience for only $700 MXN, and even in low season, the rate remains advantageous at $900 MXN.
– International Flights
When your horizons extend beyond borders, the rates applied by the Mexican company remain affordable and competitive. Your child can jet off on their own during the summer season for just $155 USD/EUR/GBP, while the low season (fall and winter) offers an equally captivating opportunity at $165 USD/EUR/GBP.
– Special rates apply on flights to and from the United States
Whether you’re taking off or landing in the United States, the carrier offers you stable rates, ensuring peace of mind for parents. In high season, the rate is $155 USD, and even in low season, an affordable deal at $165 USD maintains peace of mind.
Important: Noting that the prices indicated above are in addition to the costs of booking the plane ticket.
Toys and entertainment to turn waiting at the airport into a pleasant time
When waiting at Mexico City Airport and other airports across the country, a specially designed area for unaccompanied minors provides a safe and fun waiting experience. Service fees are already included to ensure complete support.
This dedicated room is equipped with a television showing cartoons, as well as other TVs allowing little travelers to play video games.
Toys for children are also available, ensuring a fun and age-appropriate environment. This initiative aims to make waiting at the airport more pleasant and reassuring for young passengers, while ensuring their well-being during this waiting period before their boarding.
Reservation and information service
Aeroemxico provides its customers with a dedicated number to contact an advisor or reservation agent by telephone in order to be better informed about the travel service for unaccompanied minors: Call 1-800-237-6639